NEITH helps businesses improve service reliability and operational stability through practical advice, delivery management and coordination for selected technology projects.
We focus on how technology, responsibilities and suppliers connect with the work people need to do every day.
Our primary focus is Australia and Hong Kong, with remote advisory elsewhere in Asia where suitable.
Understand recurring disruption, clarify ownership and identify practical priorities for an important business service.
We examine how people, systems and suppliers work together, including the dependencies and workarounds that affect everyday operations.
Explore service reliabilityDelivery management, governance and vendor coordination for selected technology projects.
We help make responsibilities, decisions and dependencies clear across the people involved. The project scope and NEITH’s delivery role are agreed for each engagement.
Explore projects and deliveryReview whether the people receiving a service have the knowledge, responsibilities and arrangements they need.
We help identify handover gaps and clarify what needs attention before or during a change.
Explore operational readinessNEITH’s three founders bring complementary experience from their previous roles: application and production support; service governance and programme delivery; and infrastructure, cloud and operational resilience.
These perspectives inform how we approach a requirement—from the decisions needed to move work forward to the practical arrangements needed to operate the service.
This is founder prior experience, not a record of projects delivered by NEITH.
Meet the foundersWhen an operational concern is difficult to explain, the Health Check provides a focused review of the people, responsibilities, systems and suppliers behind an important service.
It examines how the service works in practice, where arrangements are unclear and what deserves closer attention.
The scope, timing, fees and outputs are agreed before work begins. If you already have a defined project requirement, you can discuss it with us directly.
Explore the Health CheckYou can approach NEITH with a defined requirement, a project that needs delivery coordination or a handover that needs closer attention.
Share a short outline of the work, the role you are seeking and any relevant submission date. We can discuss suitability, the founder experience relevant to the requirement and the scope NEITH could take on.
Scope, responsibilities and resourcing are agreed for each engagement. A Health Check is not required before discussing project work.
Discuss a project or RFQQuestions and examples to help teams examine how their services work.
Look beyond the latest fix to the responsibilities, conditions and follow-up actions around recurring disruption.
Explore how decisions and follow-through work when responsibilities cross team and supplier boundaries.
Recognise dependencies in knowledge, access, authority and working relationships.
Tell us about the service, the change or the work you need help with. You do not need a complete problem statement to get in touch.
The initial exploratory conversation is a free, 30-minute online meeting to discuss your situation and whether working together could be useful. It does not include an assessment or report.